HEART’s cloud-based decision support system (DSS) and building energy management system (BEMS) represents a useful multi-user operational tool to support the whole building retrofit intervention, from decision-making, through design phase to operational phase.
platforming particular it means that tenants and energy managers can access respectively to low-level measured (operational) data and high-level analytics. These dual information flows are what makes HEART different to other commercial systems. Analytics are presented in customised interfaces that communicate information about the building system’s performance; data which comes via special designed gateways. The gateways enable data acquisition from multiple sources, and communication between devices (via Narrowband IoT), the electric grid (enabling smart grid interaction) and external monitoring services (such as weather forecasting).